HELP CENTER
Got questions? We’ve got answers to help you navigate everything Alteriver!
Alteriver Products
How can I place an order for Alteriver products?
You can place an order directly through our sales team or via your designated manager. For detailed guidance, contact us.
What products do you recommend for high-corrosion environments?
Our ziPLY97 and AR-97 products are ideal for combating intense corrosion and ARPD challenges.
Can I request a custom solution?
Yes! We tailor our products to meet your specific well conditions. Contact us to discuss customisation options.
Alteriver Technology
Where can I find detailed technical information?
All technical details can be found in our product booklets, providing everything you need in one place.
How does Alteriver’s Thermal Diffusion technology work?
Our Thermal Diffusion process creates a robust corrosion-resistant layer on steel tubing, enhancing durability and efficiency. Read more about it on our Thermal Diffusion Tech page.
Are your technologies compatible with existing equipment?
Yes, Alteriver products are designed to integrate seamlessly with standard API equipment and processes.
Alteriver Production Facility
Where is the Alteriver production facility located?
Our state-of-the-art facility is in Monterrey, Mexico, strategically positioned to serve the North American market swiftly.
How does Alteriver address sustainability in production?
We focus on reducing emissions and resource use through efficient processes and innovative technologies. Explore more on our Sustainability page.
Can I visit the facility?
Tours are available upon request. Please get in touch with us to arrange a visit.
General Questions
Who should I contact for support?
For any inquiries or support, reach out via our Contacts page or email us at support@alteriver.com.
What industries does Alteriver serve?
We specialise in oil and gas but our solutions are adaptable to various industrial needs.